Return/Exchange Policy

Here at TJ Workwear we are all about putting our customers first, we want you to be happy with your purchase, If there is anything your not happy with contact us straight away so we can fix it for you. 

Our Refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please note to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

Please note there are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.

Please contact one of our friendly team members at: info@tjworkwear.com.au or sales@tjworkwear.com.au to start this process. 

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item/items. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, please allow up to 5 to 7 business days. 

Sale items (if applicable):

Please note only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable).
We only replace items if they are defective or damaged, If you need to exchange it for the same item please contact one of our friendly team members at info@tjworkwear.com.au or sales@tjworkwear.com.au to start this process. 

 

If you have any further questions or enquires please don't hesitate to contact us.

- The TJ Workwear Team